Tag - Social listening

5 Ways To Use Social Listening For Your Business

With Social Listening there are multiple ways to take advantage Customer Service Timing is important – always has and always will. Especially in today’s microwave society where nearly everything in business can be done on a smartphone.  Social listening allows you to completely be in touch with your customer base. No one wants to wait days or weeks to get a reply from an issue that have with a particular company or product. The new trend is to go straight [...]